Webinars
Customer Service, Emotional Intelligence, Management Training as well as Safety and Security, People Connect Institute has you covered.
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Angry Customers: What to Do The Next Time They Want To Explode On You
$39.00 -
Ask the Expert About Library Safety and Security
$39.00 -
Breaking Bad Organizational Customer Service Habits
$39.00 -
Customer Service Recovery: What to Do When We Fail Our Customers
$39.00 -
De-Escalating Difficult COVID-19 Customer Behaviors
$49.00 -
Emotional Customer Service
$39.00 -
Handling Angry Customers with Tact and Skill
$39.00 -
Handling Customer Service Complaints Without Taking Things Personally
$39.00 -
It’s Not About Me! Handling Those Complaining Customers Without Taking It Personally
$39.00 -
Low and No Cost Customer Service Improvements in Your Library
$39.00 -
Social Awareness in Customer Service
$39.00 -
The Customer Service Experience
$39.00