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Advanced Management and Leadership Skills for Library Professionals
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Angry Customers: What to Do The Next Time They Want To Explode On You
$39.00 -
Ask the Expert About Library Safety and Security
$39.00 -
Breaking Bad Organizational Customer Service Habits
$39.00 -
Customer Service Recovery: What to Do When We Fail Our Customers
$39.00 -
De-Escalating Difficult COVID-19 Customer Behaviors
$49.00 -
Dealing with Angry Customer Behaviors!
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Don’t Eat the Red Frog! A Crash-Course in Handling Some of the Worst Customers that Come Through Your Doors!
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Emotional Customer Service
$39.00
Recently Viewed Products
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The Customer Service Experience
$39.00
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Successfully Dealing with Harassing Customer Behaviors
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Preparation Not Paranoia: Safety Awareness, Personal Safety, and Situational Awareness in Your Workplace
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Management and Leadership Skills for Managers and Supervisors
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Just When I Get Comfortable…Everything Changes
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Handling Customer Service Complaints Without Taking Things Personally
$39.00
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Don’t Eat the Red Frog! A Crash-Course in Handling Some of the Worst Customers that Come Through Your Doors!
-
De-Escalating Difficult COVID-19 Customer Behaviors
$49.00
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Angry Customers: What to Do The Next Time They Want To Explode On You
$39.00
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Ask the Expert About Library Safety and Security
$39.00