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  • Advanced Management and Leadership Skills for Library Professionals

    Advanced Management and Leadership Skills for Library Professionals

  • Woman speaking into headset

    Angry Customers: What to Do The Next Time They Want To Explode On You

    $39.00
  • Security Key

    Ask the Expert About Library Safety and Security

    $39.00
  • Light Bulb - Ideas for Business Graphic

    Breaking Bad Organizational Customer Service Habits

    $39.00
  • Best Customer Service Stamp

    Customer Service Recovery: What to Do When We Fail Our Customers

    $39.00
  • Covid-19 Customer Behavior

    De-Escalating Difficult COVID-19 Customer Behaviors

    Rated 5.00 out of 5
    $49.00
  • upset man at desk

    Dealing with Angry Customer Behaviors!

  • Red Frog

    Don’t Eat the Red Frog! A Crash-Course in Handling Some of the Worst Customers that Come Through Your Doors!

  • Business Women Shaking Hands

    Emotional Customer Service

    $39.00
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284 Weatherwatch Lane • Waynesville, NC 28786
andrew@andrewsanderbeck.com

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