Customer Service
Showing all 5 results
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Dealing with Angry Customer Behaviors!
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Don’t Eat the Red Frog! A Crash-Course in Handling Some of the Worst Customers that Come Through Your Doors!
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Emotional Customer Service: Making the Connection with Patrons
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Successfully Dealing with Harassing Customer Behaviors
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The Quiet Approach to Serving Customers — Helping Introverts Excel in Customer Service