727-409-2239 Andrew@andrewsanderbeck.com
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People Connect Institute
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In-Person Workshops

Contact us to discuss your needs for a custom on-site training experience for your organization. We believe lecture is DEAD! Our training experiences are interactive and the content immediately useful. All programs include our Learning and Application Worksheet tool to help attendees achieve their training day goals!

  • Advanced Management and Leadership Skills for Library Professionals

    Advanced Management and Leadership Skills for Library Professionals

  • upset man at desk

    Dealing with Angry Customer Behaviors!

  • Red Frog

    Don’t Eat the Red Frog! A Crash-Course in Handling Some of the Worst Customers that Come Through Your Doors!

  • Emotional Customer Service

    Emotional Customer Service: Making the Connection with Patrons

  • Just When I Get Comfortable…Everything Changes

    Just When I Get Comfortable…Everything Changes

  • Woman Presenting

    Management and Leadership Skills for Managers and Supervisors

  • woman giving thumbs up

    Management and Leadership Skills for the First Time and New Supervisor and Manager

  • Preparation not Paranoid Ad

    Preparation Not Paranoia 2

  • Preparation not Paranoia Program Ad

    Preparation Not Paranoia: Safety Awareness, Personal Safety, and Situational Awareness in Your Workplace

  • woman on a laptop on the grass

    Strengthening Your Communication Skills

  • Successfully Dealing with Harassing Customer Behaviors

    Successfully Dealing with Harassing Customer Behaviors

  • woman writing on glass board

    The Essential Competencies for Middle Managers in Libraries

10378 127th Avenue
Largo, Florida 33773
andrew@andrewsanderbeck.com

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